At Meriya.shop, we are committed to delivering your order safely and efficiently.
1. Free Shipping
We offer free shipping on all orders.
No minimum purchase amount is required.
2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
3. Delivery Time
Estimated delivery times may vary depending on the destination and shipping carrier.
Typical delivery times:
- Germany: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Customers can use the tracking details to monitor delivery progress.
5. Shipping Locations
We currently ship to selected countries worldwide.
Shipping availability may vary depending on local regulations and carrier restrictions.
6. Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
7. Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our customer support team.
We will work with the shipping carrier to assist in resolving the issue.
8. Customs, Duties & Taxes
For international orders, customs duties, import taxes, or other local fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated.
9. Contact Information
If you have questions regarding shipping or delivery, please contact us:
Meriya.shop
Email: support@meriya.shop
Phone: +49 50606574
Address:
Kirchhellener Str. 68
46145 Oberhausen
Germany